Customer Assistant (Retail & Consumer Products)

Join Watsons, a leading name in the retail and consumer products industry, as a Customer Assistant in beautiful Bali! This is a fantastic opportunity to work in a dynamic environment where customer service excellence is at the heart of everything we do. As a Customer Assistant, you'll be the face of our brand, ensuring every customer leaves with a smile. Our stores in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung are bustling with activity, offering a vibrant and diverse customer base. You'll be using our Point of Sale system (Watsons POS) and our customer relationship management software (CRM) to manage transactions and customer data efficiently. This role is perfect for someone looking to build a career in retail with ample opportunities for growth and development.

At Watsons, we believe in continuous learning and development. We provide comprehensive training programs to help you excel in your role. You'll have the chance to work with a team of passionate professionals who share your commitment to customer satisfaction. Our stores are equipped with the latest technology, ensuring a seamless shopping experience for our customers. Join us and be part of a team that values innovation, integrity, and excellence.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service to ensure a positive shopping experience for all customers.
• Process transactions using Watsons POS system accurately and efficiently.
• Manage customer data using our CRM software to maintain accurate records and provide personalized service.
• Assist customers with product information, recommendations, and promotions.
• Handle cash and card payments securely and efficiently.
• Maintain a clean and organized store environment.
• Follow all company policies and procedures to ensure compliance.
• Participate in store events and promotions to enhance the shopping experience.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 1 year of experience in a customer service or retail role.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to work in a fast-paced environment.
• Familiarity with basic computer and software applications.
• Friendly and approachable demeanor.
• Ability to stand for long periods of time.

🛠️ Keahlian

Lowongan Terkait